Setup guide

1. Buy a writable NTAG213/215/216 sticker or card.
2. Install an NFC writer app (NFC Tools on Android or iOS) and choose Write → Add a record → URL.
3. Drop-off tag: https://tapandticket.com/drop-off/tag_drop_01
4. Write the tag, then lock it if you want it to be read-only.
5. Put the drop-off tag on the reception counter, then test by tapping with a phone.

The tag never changes and never contains a customer's job — the exact URL for your business is shown to your super admin in the business profile.

1. A customer taps the drop-off tag and waits at the counter.
2. Their drop-off appears instantly under Open drop-offs in the dashboard.
3. Enter their name, phone and items, then create the ticket.
4. Their phone updates itself with their digital ticket link — no typing for them.

1. Go to /admin and sign in with your email and password (or Google).
2. Open drop-offs shows every customer waiting at the counter right now.
3. Pick the business and location, enter the reference (e.g. “Order #18472”), the customer's name and phone, and any items, notes or price.
4. Save. A collection code is generated automatically if you leave it blank.
5. As work progresses, open the ticket and change the status, adding a note so the customer sees it on their timeline.

• Every ticket gets its own link: https://tapandticket.com/ticket/<token>. The token is 256 bits of cryptographic randomness (43 characters), so it can't be guessed or counted up to.
• Ticket data is never public: the server checks the token, its expiry, whether it was revoked and any open limit before returning anything.
• Links expire after 90 days by default. Open a ticket in the admin to change the expiry, cap the number of opens, revoke it instantly, or revoke & reissue a brand-new token.
• There is only ever one tag per business — the drop-off tag. Job tokens are never written to them, and the same token will drive Apple Wallet passes later with no change to the security model.

1. Tap the drop-off tag — no app, no login, nothing to type.
2. Wait while staff register the items; the page updates on its own.
3. Their digital ticket link appears, with live status and a timeline.
4. At collection they show that ticket page to reception.